Module: 1 - V09
Name of module: Service Marketing and Marketing Ethics
Course: Service Marketing and Marketing Ethics C (1+2)
Course code(s): 2FE124
Syllabus(es): 2FE124
Homepage: www.usbe.umu.se/kursweb/vt09/2fe124mom1
Lecturer: Johan Jansson (SM+ME), Karl-Johan Bonnedahl (ME)
Telephone: 090-786 78 72, 090-786 65 24
E-mail: johan.jansson@usbe.umu.se, karl.bonnedahl@usbe.umu.se
Other: This schedule covers both modules.
Syllabus. More about the literature here. Article authors refer to the article list. See course web site.
Latest update: 2009-03-09
Day: Monday
Date: 2009-01-19
Time: 08:00-10:00
Subject: Introduction for all exchange students
Room: s305
Lecturer: USBE
Other: USBE
Day: Monday
Date: 2009-01-19
Time: 13:00-18:00
Subject: Introduction for exchange students. More info
Room: Umu
Lecturer: Umu
Other: Umu
Day: Tuesday
Date: 2009-01-20
Time: 10:00-12:00
Subject: Introduction and registration. Important to participate!
Room: HsalA
Lecturer: JJ
Other: Important
Day: Tuesday
Date: 2009-01-20
Time: 13:00-16:00
Subject: Theme 1.
Suggested reading:
Wilson:
chap: 1, 5.
Room: HsalB
Lecturer: JJ
Other: Lecture
Day: Wednesday
Date: 2009-01-21
Time: 13:00-16:00
Subject: Theme 2.
Suggested reading:
Wilson:
chap: 2-4, Keillor et al., 2007.
Room: s213h
Lecturer: JJ
Other: Lecture
Day: Friday
Date: 2009-01-23
Time: 09:00-12:00
Subject: Theme 2.
Suggested reading:
Wilson:
chap: 6-7, Lacey et al. 2006.
Room: HsalA
Lecturer: JJ
Other: Lecture
Day: Monday
Date: 2009-01-26
Time: 08:00-08:45
Subject: Seminar - Group A - 08.00 Sharp
Room: s304
Lecturer: JJ
Other: Examination/Deadline
Day: Monday
Date: 2009-01-26
Time: 09:00-09:45
Subject: Seminar - Group B - 09.00 Sharp
Room: s304
Lecturer: JJ
Other: Examination/Deadline
Day: Monday
Date: 2009-01-26
Time: 10:00-10:45
Subject: Seminar - Group C - 10.00 Sharp
Room: s304
Lecturer: JJ
Other: Examination/Deadline
Day: Monday
Date: 2009-01-26
Time: 11:00-11:45
Subject: Seminar - Group D - 11.00 Sharp
Room: s304
Lecturer: JJ
Other: Examination/Deadline
Day: Monday
Date: 2009-01-26
Time: 13:00-13:45
Subject: Seminar - Group E - 13.00 Sharp
Room: s304
Lecturer: JJ
Other: Examination/Deadline
Day: Monday
Date: 2009-01-26
Time: 14:00-14:45
Subject: Seminar - Group F - 14.00 Sharp
Room: s304
Lecturer: JJ
Other: Examination/Deadline
Day: Monday
Date: 2009-01-26
Time: 15:00-15:45
Subject: Seminar - Group G - 15.00 Sharp
Room: s304
Lecturer: JJ
Other: Examination/Deadline
Day: Monday
Date: 2009-01-26
Time: 16:00-16:45
Subject: Seminar - Group H - 16.00 Sharp
Room: s304
Lecturer: JJ
Other: Examination/Deadline
Day: Tuesday
Date: 2009-01-27
Time: 08:00-17:00
Subject: Uniaden
Room: Umu
Lecturer: HHUS
Other: Get a job!
Day: Wednesday
Date: 2009-01-28
Time: 13:00-16:00
Subject: Theme 3.
Suggested reading:
Wilson:
chap: 8-13, Matthing et al. 2004, Ueno, 2008, Bitner et al. 2000.
Room: s213h
Lecturer: JJ
Other: Lecture
Day: Thursday
Date: 2009-01-29
Time: 09:00-12:00
Subject: Supervision for mid exam/assignments
Room: Office
Lecturer: JJ
Other: Drop in
Day: Thursday
Date: 2009-01-29
Time: 13:00-16:00
Subject: Supervision for mid exam/assignments
Room: Office
Lecturer: JJ
Other: Drop in
Day: Friday
Date: 2009-01-30
Time: 13:00-13:00
Subject: Mail pair names and seminar topics
Room: Mail
Lecturer: JJ
Other: Deadline
Day: Wednesday
Date: 2009-02-04
Time: 13:00-16:00
Subject: Mid exam
Room: Skrivsal 6, ÖP
Lecturer: JJ
Other: Examination
Day: Thursday
Date: 2009-02-05
Time: 13:00-17:00
Subject: Theme 4 and general info on writing papers.
Suggested reading:
Wilson
chap: 14-16, Grove et al, 1996.
Room: s213h
Lecturer: JJ
Other: Lecture
Day: Friday
Date: 2009-02-06
Time: 13:00-16:00
Subject: Supervision for seminar
Room: Office
Lecturer: JJ
Other: Drop in
Day: Monday
Date: 2009-02-09
Time: 09:00-12:00
Subject: Supervision for seminar
Room: Office
Lecturer: JJ
Other:
Day: Monday
Date: 2009-02-09
Time: 13:00-16:00
Subject: Supervision for seminar
Room: Office
Lecturer: JJ
Other:
Day: Tuesday
Date: 2009-02-10
Time: 13:00-16:00
Subject: Guest lecture: Presentation skills
Room: s213h
Lecturer: DF
Other: Dan Frost
Day: Wednesday
Date: 2009-02-11
Time: 13:00-16:00
Subject: Supervision for seminar
Room: Office
Lecturer: JJ
Other: Drop in
Day: Thursday
Date: 2009-02-12
Time: 07:59-09:30
Subject: Seminar - Group D
Room: s309
Lecturer: JJ
Other: Examination/Deadline
Day: Thursday
Date: 2009-02-12
Time: 08:15-09:45
Subject: Seminar - Group H
Room: s303
Lecturer: JJ
Other: Examination/Deadline
Day: Thursday
Date: 2009-02-12
Time: 09:59-11:30
Subject: Seminar - Group C
Room: s309
Lecturer: JJ
Other: Examination/Deadline
Day: Thursday
Date: 2009-02-12
Time: 10:15-11:45
Subject: Seminar - Group G
Room: s303
Lecturer: JJ
Other: Examination/Deadline
Day: Thursday
Date: 2009-02-12
Time: 12:59-14:30
Subject: Seminar - Group B
Room: s309
Lecturer: JJ
Other: Examination/Deadline
Day: Thursday
Date: 2009-02-12
Time: 13:15-14:45
Subject: Seminar - Group F
Room: s313
Lecturer: JJ
Other: Examination/Deadline
Day: Thursday
Date: 2009-02-12
Time: 14:59-16:30
Subject: Seminar - Group A
Room: s309
Lecturer: JJ
Other: Examination/Deadline
Day: Thursday
Date: 2009-02-12
Time: 15:15-16:45
Subject: Seminar - Group E
Room: s313
Lecturer: JJ
Other: Examination/Deadline
Day: Tuesday
Date: 2009-02-17
Time: 09:00-12:00
Subject: Extra supervision
Room: Office
Lecturer: JJ
Other: Drop in
Day: Tuesday
Date: 2009-02-17
Time: 13:00-16:00
Subject: Extra supervision
Room: Office
Lecturer: JJ
Other: Drop in
Day: Wednesday
Date: 2009-02-18
Time: 10:00-12:00
Subject: Feedback on research overview papers and general supervision for group task
Room: s205h
Lecturer: JJ
Other: Lecture
Day: Thursday
Date: 2009-02-19
Time: 07:59-08:00
Subject: Deadline for turning in group tasks
Room: Office
Lecturer: JJ
Other: Deadline
Day: Thursday
Date: 2009-02-19
Time: 09:00-12:00
Subject: Presentation of group task. Groups A-D.
Room: s213h
Lecturer: JJ
Other: Examination
Day: Thursday
Date: 2009-02-19
Time: 13:00-15:00
Subject: Presentation of group task. Groups A-D.
Room: s213h
Lecturer: JJ
Other: Examination
Day: Friday
Date: 2009-02-20
Time: 09:00-12:00
Subject: Presentation of group task. Groups E-H.
Room: s213h
Lecturer: JJ
Other: Examination
Day: Friday
Date: 2009-02-20
Time: 13:00-15:00
Subject: Presentation of group task. Groups E-H.
Room: s213h
Lecturer: JJ
Other: Examination
Day: Monday
Date: 2009-02-23
Time: 09:00-12:00
Subject: Intro to Marketing Ethics
Room: s205h
Lecturer: JJ, KJB
Other: Lecture
Day: Monday
Date: 2009-02-23
Time: 13:00-16:00
Subject: Re-sit on mid exam SM
Room: Skrivsal 1, ÖP
Lecturer:
Other: Examination
Day: Tuesday
Date: 2009-02-24
Time: 13:00-17:00
Subject: Ethical dilemmas.
Suggested reading:
Lovins et al, 2007; MEA, 2005.
Room: s213h
Lecturer: KJB
Other: Lecture
Day: Thursday
Date: 2009-02-26
Time: 09:00-12:00
Subject: Perspectives on ethics.
Suggested reading:
Friedman, 1970.
Room: s213h
Lecturer: KJB
Other: Lecture
Day: Friday
Date: 2009-02-27
Time: 09:00-12:00
Subject: Stakeholder relations.
Suggested reading:
Freeman et al., 2007; Ghoshal, 2005.
Room: s213h
Lecturer: JJ
Other: Lecture
Day: Monday
Date: 2009-03-02
Time: 09:00-12:00
Subject: Consumers and consumption.
Suggested reading:
Kasim, 2007; Pedersen et al., 2006.
Room: s205h
Lecturer: JJ
Other: Lecture
Day: Thursday
Date: 2009-03-05
Time: 08:00-09:30
Subject: Seminar - Group A
Room: s312
Lecturer: JJ
Other: Examination
Day: Thursday
Date: 2009-03-05
Time: 08:00-09:30
Subject: Seminar - Group E
Room: s304
Lecturer: KJB
Other: Examination
Day: Thursday
Date: 2009-03-05
Time: 10:00-11:30
Subject: Seminar - Group F
Room: s304
Lecturer: KJB
Other: Examination
Day: Thursday
Date: 2009-03-05
Time: 10:00-11:30
Subject: Seminar - Group B
Room: s312
Lecturer: JJ
Other: Examination
Day: Thursday
Date: 2009-03-05
Time: 13:00-14:30
Subject: Seminar - Group G
Room: s304
Lecturer: KJB
Other: Examination
Day: Thursday
Date: 2009-03-05
Time: 13:00-14:30
Subject: Seminar - Group C
Room: s312
Lecturer: JJ
Other: Examination
Day: Thursday
Date: 2009-03-05
Time: 15:00-16:30
Subject: Seminar - Group D
Room: s312
Lecturer: JJ
Other: Examination
Day: Thursday
Date: 2009-03-05
Time: 15:00-16:30
Subject: Seminar - Group H
Room: s304
Lecturer: KJB
Other: Examination
Day: Friday
Date: 2009-03-06
Time: 09:00-12:00
Subject: Ethics and marketing tools.
Suggested reading:
Hughner et al., 2007; Peattie, 2009.
Room: s213h
Lecturer: JJ
Other: Lecture
Day: Friday
Date: 2009-03-06
Time: 13:00-13:00
Subject: Final grades for SM posted on web and notice board. Papers with comments available at the student services office
Room: -
Lecturer: JJ
Other:
Day: Tuesday
Date: 2009-03-10
Time: 12:30-18:00
Subject: Supervision
Room: Offices
Lecturer: JJ, KJB
Other: Drop in
Day: Wednesday
Date: 2009-03-11
Time: 08:00-17:00
Subject: Service Management program 15 years lectures etc - In Swedish only
Lecturer: SM
Other:
Day: Thursday
Date: 2009-03-12
Time: 09:00-12:00
Subject: Mid exam
Room: Skrivsal 5, ÖP
Lecturer: JJ, KJB
Other: Examination
Day: Friday
Date: 2009-03-13
Time: 10:00-12:00
Subject: Documentary films
Room: HsalD
Lecturer: JJ, KJB
Other: Films
Day: Friday
Date: 2009-03-13
Time: 13:00-15:00
Subject: Documentary films
Room: s213h
Lecturer: JJ, KJB
Other: Films
Day: Monday
Date: 2009-03-16
Time: 13:00-17:00
Subject: Guest lecture JF/RQ and workshop
Room: s213h
Lecturer: JJ, KJB
Other: Lecture
Day: Tuesday
Date: 2009-03-17
Time: 09:00-12:00
Subject: Supervision
Room: Office
Lecturer: KJB
Other: Drop in
Day: Tuesday
Date: 2009-03-17
Time: 13:00-16:00
Subject: Supervision
Room: Office
Lecturer: KJB
Other: Drop in
Day: Wednesday
Date: 2009-03-18
Time: 09:00-12:00
Subject: Supervision
Room: Office
Lecturer: JJ
Other: Drop in
Day: Wednesday
Date: 2009-03-18
Time: 13:00-16:00
Subject: Supervision
Room: Office
Lecturer: JJ
Other: Drop in
Day: Thursday
Date: 2009-03-19
Time: 08:00-09:30
Subject: Pair seminar - Group H
Room: s212
Lecturer: JJ
Other: Examination
Day: Thursday
Date: 2009-03-19
Time: 08:00-09:30
Subject: Pair seminar - Group D
Room: s505
Lecturer: KJB
Other: Examination
Day: Thursday
Date: 2009-03-19
Time: 10:00-11:30
Subject: Pair seminar - Group C
Room: s309
Lecturer: KJB
Other: Examination
Day: Thursday
Date: 2009-03-19
Time: 10:00-11:30
Subject: Pair seminar - Group G
Room: s212
Lecturer: JJ
Other: Examination
Day: Thursday
Date: 2009-03-19
Time: 13:00-14:30
Subject: Pair seminar - Group B
Room: s505
Lecturer: KJB
Other: Examination
Day: Thursday
Date: 2009-03-19
Time: 13:00-14:30
Subject: Pair seminar - Group F
Room: s212
Lecturer: JJ
Other: Examination
Day: Thursday
Date: 2009-03-19
Time: 15:00-16:30
Subject: Pair seminar - Group E
Room: s212
Lecturer: JJ
Other: Examination
Day: Thursday
Date: 2009-03-19
Time: 15:00-16:30
Subject: Pair seminar - Group A
Room: s505
Lecturer: KJB
Other: Examination
Day: Friday
Date: 2009-03-20
Time: 16:00-16:00
Subject: Deadline for make-ups (if any) for SM module
Room: Office
Lecturer: JJ
Other: Deadline
Day: Friday
Date: 2009-03-20
Time: 16:00-16:00
Subject: Deadline for dilemma paper
Room: Office
Lecturer: JJ
Other: Deadline
Day: Monday
Date: 2009-03-23
Time: 13:00-17:00
Subject: Extra lecture time prelim.
Room: s213h
Lecturer:
Other: Lecture
Day: Tuesday
Date: 2009-03-24
Time: 13:00-13:00
Subject: Deadline for home exam
Room: Office and mail
Lecturer: JJ, KJB
Other: Deadline
Day: Tuesday
Date: 2009-03-31
Time: 09:00-12:00
Subject: Re-sit on mid exam Marketing Ethics
Room: Skrivsal 7, ÖP
Lecturer: JJ, KJB
Other: Examination
Day: Friday
Date: 2009-04-17
Time: 13:00-13:00
Subject: Deadline for make-ups (if any) for ME module
Room: -
Lecturer: JJ, KJB
Other:
