Module: 1 - V22
Name of module: Service marketing
Course: Service Marketing, Marketing Ethics and Sustainability C mod 1
Course code(s): 2FE202
Lecturer: gert-olof boström
E-mail: please use Canvas
Day: Monday
Date: 2022-01-17
Time: 08-10
Subject: Introduction
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Tuesday
Date: 2022-01-18
Time: 08-10
Subject: Guest Lecture with Erik Larsson, Coop Nord
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Wednesday
Date: 2022-01-19
Time: 10-12
Subject: Foundations of service marketing, chapter 1 3-5
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Thursday
Date: 2022-01-20
Time: 13-15
Subject: Lecture. Employees, Customers and Service recovery. Chapter 11, 12, and 15 Background for teambuilding assignment.
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Monday
Date: 2022-01-24
Time: 09-10
Subject: Teambuilding step one. See Canvas, assignments, for material. Examination activity. Attendance needed.
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Tuesday
Date: 2022-01-25
Time: 10-12
Subject: Lecture. Chapter 7, 9, and 10. Customer relationships and physical evidence.
Room: https://umu.zoom.us/j/67009574841
Lecturer:
Other:
Day: Wednesday
Date: 2022-01-26
Time: 13-15
Subject: Teambuilding step two. See homepage for material. Examination activity. Attendance needed.
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Thursday
Date: 2022-01-27
Time: 09-12
Subject: Group Seminar Guest lecture assignment
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Friday
Date: 2022-01-28
Time: 10-12
Subject: Lecture. Service innovation chapter 6, 8, 13, and 14.
Room: https://umu.zoom.us/j/67009574841
Lecturer:
Other:
Day: Monday
Date: 2022-01-31
Time: 13-15
Subject: Lecture. Chapter 2, 16, 17, and 18.
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Wednesday
Date: 2022-02-09
Time: 09-12
Subject: peer review break out room 1 team 1,2,3
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Wednesday
Date: 2022-02-09
Time: 09-12
Subject: peer review break out room 2 team 4, 5, 6
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Wednesday
Date: 2022-02-09
Time: 09-12
Subject: peer review break out room 3 team 7, 8, 9
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Wednesday
Date: 2022-02-09
Time: 09-12
Subject: peer review break out room 4 team 10, 11, 12
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Wednesday
Date: 2022-02-09
Time: 09-12
Subject: peer review break out room 5 team 13, 14, 15
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Wednesday
Date: 2022-02-09
Time: 09-12
Subject: peer review break out room 6 team 16, 17, 18,
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Wednesday
Date: 2022-02-09
Time: 09-12
Subject: peer review break out room 7 team 19, 20
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Monday
Date: 2022-02-14
Time: 08-10
Subject: Presentation team 1, 4, 7
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Monday
Date: 2022-02-14
Time: 10-12
Subject: Presentation team 2, 5, 8
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Monday
Date: 2022-02-14
Time: 13-15
Subject: Presentation team 3, 6, 9
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Monday
Date: 2022-02-14
Time: 15-17
Subject: Presentation team 10, 13, 16
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Tuesday
Date: 2022-02-15
Time: 08-10
Subject: Presentation team 19, 11, 14
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Tuesday
Date: 2022-02-15
Time: 10-12
Subject: Presentation team 17, 20, 12
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Tuesday
Date: 2022-02-15
Time: 13-15
Subject: Presentation team 15,18
Room: https://umu.zoom.us/j/67009574841
Lecturer: GOB
Other:
Day: Thursday
Date: 2022-02-17
Time: 08:00-12:00
Subject: Written examination
Room: ÖP Hall 1 and 3
Lecturer: GOB
Other:
Day: Monday
Date: 2022-03-28
Time: 13:00-17
Subject: Re-examination of written examination
Room: öp
Lecturer: GOB
Other:
