Module: 1 - V18
Name of module: Service Marketing
Course: Service Marketing, Marketing Ethics and Sustainability C mod 1
Course code(s): 2FE202
Lecturer: Gert-Olof Boström
Telephone: 090 785 69 51, 070 533 64 23
E-mail: gert-olof.bostrom@umu.se
Day: Monday
Date: 2018-01-15
Time: 15-17
Subject: Introduction
Room: S305 Flex
Lecturer: GOB
Other: Please do self-registration
Day: Tuesday
Date: 2018-01-16
Time: 10-12
Subject: Lecture
Room: S104
Lecturer: GOB
Other: Zeithaml et al ch 1,2 & introduction to seminar
Day: Wednesday
Date: 2018-01-17
Time: 15-17
Subject: Lecture
Room: UB 333
Lecturer: GOB
Other: Zeithaml et al ch 3,4
Day: Thursday
Date: 2018-01-18
Time: 10-12
Subject: Lecture
Room: S104
Lecturer: GOB
Other: Zeithaml et al ch 6,7
Day: Friday
Date: 2018-01-19
Time: 10-12
Subject: Guest Lecture
Room: S312
Lecturer: GOB
Other: Johan Brundin, market analyst, Norrmejerier
Day: Friday
Date: 2018-01-19
Time: 13-15
Subject: Lecture
Room: S312
Lecturer:
Other: Zeithaml et al ch 8,9
Day: Monday
Date: 2018-01-22
Time: 10-12
Subject: Socializing, building the team
Room: free
Lecturer:
Other:
Day: Tuesday
Date: 2018-01-23
Time: 09-12
Subject: Teambuilding seminar
Room: S305 (S311)
Lecturer: GOB
Other: Teambuilding seminar examination relevant
Day: Tuesday
Date: 2018-01-23
Time: 12:30-12:30
Subject: Deadline for submitting teambuilding paper.
Room: Assignments in Cambro
Lecturer:
Other:
Day: Wednesday
Date: 2018-01-24
Time: 10-12
Subject: Lecture
Room: S305 Flex
Lecturer: GOB
Other: Zeithaml et al ch 11, 12
Day: Thursday
Date: 2018-01-25
Time: 13-15
Subject: Seminar: The physical and virtual servicescape
Room: S312
Lecturer: GOB
Other: Examination relevant
Day: Thursday
Date: 2018-01-25
Time: 15:30-15:30
Subject: Deadline for submitting documentation paper.
Room: Assignments in Cambro
Lecturer:
Other:
Day: Friday
Date: 2018-01-26
Time: 08:00-08:00
Subject: Deadline for submitting scandal seminar paper
Room: Assignments in Cambro
Lecturer:
Other:
Day: Friday
Date: 2018-01-26
Time: 09-12
Subject: Seminar service dilemma
Room: S305 flex (S306)
Lecturer: GOB
Other: Dilemma seminar examination relevant
Day: Tuesday
Date: 2018-01-30
Time: 13-15
Subject: Lecture
Room: Hörsal S205
Lecturer: GOB
Other: Zeithaml et al ch 13, 14,15
Day: Friday
Date: 2018-02-02
Time: 14:30-17:00
Subject: Supervision
Room: S305b
Lecturer: GOB
Other: on demand
Day: Monday
Date: 2018-02-05
Time: 13-15
Subject: Lecture
Room: S104
Lecturer: GOB
Other: Zeithaml et al ch 16, 17, 18
Day: Wednesday
Date: 2018-02-07
Time: 10-12
Subject: Article Seminar
Room: S312
Lecturer: GOB
Other: Literature seminar examination relevant
Day: Wednesday
Date: 2018-02-07
Time: 10:00-10:00
Subject: Deadline for submitting article seminar paper
Lecturer:
Other:
Day: Wednesday
Date: 2018-02-07
Time: 12:30-12:30
Subject: Deadline for submitting group paper from article seminar
Lecturer:
Other:
Day: Thursday
Date: 2018-02-08
Time: 17:00-17:00
Subject: Deadline for submitting termpaper
Room: Assignments in Cambro
Lecturer:
Other:
Day: Thursday
Date: 2018-02-08
Time: 17:00-17:00
Subject: Deadline for submitting reflection paper
Room: Assignments in Cambro
Lecturer:
Other:
Day: Friday
Date: 2018-02-09
Time: 08-12
Subject: Presentation term paper
Room: S104
Lecturer: grp 8-15
Other: group 1 examination relevant
Day: Friday
Date: 2018-02-09
Time: 13-17
Subject: Presentation term paper
Room: S104
Lecturer: grp 1-7
Other: group 2 examination relevant
Day: Wednesday
Date: 2018-02-14
Time: 09:00-13:00
Subject: Exam; Please NOTE! Obligatory registration must be done HERE, not later than 10 days before exam. The exam registration opens when the course start.
Room: 8, ÖP
Lecturer:
Other:
