Service Marketing

Module: 1 - V13

Name of module: Service Marketing

Course: Service Marketing and Marketing Ethics C, mod 1

Course code(s): 2FE124

Syllabus(es): 2FE124

Homepage: www.cambro.umu.se/portal/site/daec2866-867f-4a8f-84f8-5b27e2df7397/

Maps: www.umu.se/english/about-umu/campus-maps

Lecturer: Gert-Olof Boström (course responsibility), Dan Frost

Other: Information on course registration
Course registration for in English.
Kursregistrering svenskspråkiga studenter
Syllabus

Day

Date

Time

Subject

Room

Lecturer

Note

WEEK 04

Day: Monday

Date: 2013-01-21

Time: 13:00-15:00

Subject: Course introduction

Room: S.205H

Lecturer: GOB, DF

Other:

Day: Tuesday

Date: 2013-01-22

Time: 09:00-12:00

Subject: Lecture: chapter 1+5. Article: Shostack, L. (1977) + Library info

Lecturer:

Other:

Day: Tuesday

Date: 2013-01-22

Time: 13:00-15:00

Subject: Lecture: chapter 2, intro sem 1. Article: Vargo, S.L. & Lusch, R. F. (2008), Introduction to seminar work and term-paper.

Room: H-sal B

Lecturer:

Other:

Day: Wednesday

Date: 2013-01-23

Time: 09:00-12:00

Subject: Lecture: chapter 3-4, Article: O’Shaughnessy, J., & O’Shaughnessy, N. J. (2009)

Lecturer:

Other:

Day: Thursday

Date: 2013-01-24

Time: 13:00-15:00

Subject: Lecture: chapter 6-7, Article: Ballantyne, D., Frow, P., Varey, R. J., & Payne, A. (2011)

Lecturer:

Other:

WEEK 05

Day: Monday

Date: 2013-01-28

Time: 13:00-16:00

Subject: Lecture: chapter 8-9

Lecturer:

Other:

Day: Tuesday

Date: 2013-01-29

Time: -

Subject: UNIADEN JOB FAIR

Room:

Lecturer:

Other: www.uniaden.com

Day: Wednesday

Date: 2013-01-30

Time: 09:00-12:00

Subject: Seminar 1 Groups A1 - A10

Lecturer:

Other: Examination

Day: Wednesday

Date: 2013-01-30

Time: 13:00-16:00

Subject: Seminar 1 Groups B1 - B9

Lecturer:

Other: Examination

Day: Thursday

Date: 2013-01-31

Time: 10:00-12:00

Subject: Lecture: chapter 10-11

Room: S.205H

Lecturer:

Other:

Day: Thursday

Date: 2013-01-31

Time: 12:00-13:00

Subject: "Terminsråd", student representatives

Lecturer: GOB, DF

Other: Student reps only

Day: Friday

Date: 2013-02-01

Time: 09:00-12:00

Subject: Lecture: chapter 12-13

Lecturer:

Other:

WEEK 06

Day: Monday

Date: 2013-02-04

Time: 09:00-12:00

Subject: Lecture: chapter 14-16

Lecturer:

Other:

Day: Thursday

Date: 2013-02-07

Time: 13:00-15:00

Subject: Lecture: chapter 17-18, Guest Lecture: NN

Lecturer:

Other:

Day: Friday

Date: 2013-02-08

Time: 10:00-15:00

Subject: Tutoring

Room: S.305C

Lecturer:

Other: Sign up in Cambro

Day: Friday

Date: 2013-02-08

Time: 10:00-15:00

Subject: Tutoring

Room: S.305E

Lecturer:

Other: Sign up in Cambro

WEEK 07

Day: Tuesday

Date: 2013-02-12

Time: -

Subject: STUDENT SPORT'S DAY

Room:

Lecturer:

Other:

Day: Tuesday

Date: 2013-02-12

Time: 10:00-15:00

Subject: Tutoring

Room: S.305C

Lecturer:

Other: Sign up in Cambro

Day: Tuesday

Date: 2013-02-12

Time: 10:00-15:00

Subject: Tutoring

Room: S.305E

Lecturer:

Other: Sign up in Cambro

Day: Thursday

Date: 2013-02-14

Time: -12:00

Subject: Deadline term paper

Room:

Lecturer:

Other: See instructions!

Day: Friday

Date: 2013-02-15

Time: 09:00-12:00

Subject: Presentation of term papers: Groups A6-A10

Room: S.311

Lecturer: DF

Other: Examination

Day: Friday

Date: 2013-02-15

Time: 09:00-12:00

Subject: Presentation of term papers: Groups A1-A5

Room: S.313

Lecturer: GOB

Other: Examination

Day: Friday

Date: 2013-02-15

Time: 13:00-16:00

Subject: Presentation of term papers: Groups B6-B9

Room: S.311

Lecturer: DF

Other: Examination

Day: Friday

Date: 2013-02-15

Time: 13:00-16:00

Subject: Presentation of term papers: Groups B1-B5

Room: S.313

Lecturer: GOB

Other: Examination

WEEK 08

Day: Monday

Date: 2013-02-18

Time: 10:00-12:00

Subject: Wrap-up

Lecturer:

Other:

Day: Friday

Date: 2013-02-22

Time: 14:00-18:00

Subject: Written final examination Service Marketing

Room:

Lecturer:

Other: ÖP, Exam room 2

WEEK 10

Day: Friday

Date: 2013-03-08

Time: 15:00-16:00

Subject: Exam review

Lecturer:

Other:

WEEK 12

Day: Saturday

Date: 2013-03-23

Time: 09:00-13:00

Subject: Written re-examination Service Marketing Please NOTE! Obligatory registration must be done HERE, not later than 9 days before re-exam

Room:

Lecturer:

Other: ÖP, Exam room 2